NEWS & EVENTS

The impact of COVID-19 has changed the way we do business. Social distancing has reduced the opportunity for face-to-face interactions across many sectors, pushing more industries towards digital spaces. The lighting industry is no exception.

So what do you, a buyer of LED lighting, need to take into account when purchasing LED online? Here are ten things to consider.

1) Do the products come from a reliable manufacturer?

The fast growth in demand for LED has attracted countless new manufacturers to enter the market, many of whom have a lack of experience in producing LED lighting and are without the proper certification. We strongly recommend dealing with recognised, quality, lighting manufacturers who have been in the market for several years.

2) Are you dealing directly with the manufacturer or an appointed agent?

Beware of the many unauthorised resellers operating online who could be shifting end of lines or old stock. While an unauthorised reseller might be able to offer a “fantastic deal”, you need to consider the reliability of the source, and services available when it comes to requiring more of the same products or dealing with returns, replacements and warranty claims.

3) Can you order without hassle online with extra discounts for box and bulk purchases?

Reputable suppliers will have professional, transparent and easy-to-use websites with mulit-functional options. As expected, additional discounts should be for higher quantity orders 

4) Do you know where you are ordering from and is stock available? 

Nowadays, products ordered online will come from anywhere across the world. Many LED luminaires come from China for delivery in the nations, which can lead to significant delays in delivery, as well as Customs and tariff issues. Ordering small quantity goods through a our site that confirms stock availability at time of order allows for next 3 days delivery.

5) Is the lighting being delivered by a reliable courier?

The quality, speed and reliability of couriers varies enormously. Make sure the supplier is using a reputable courier service to ensure your LED lighting arrives undamaged and on time.

6) Are you buying a genuine quality product?

Low cost LED lighting has flooded the international market, designed to undercut the professional suppliers for whom safety, performance and brand reputation are essential. More general regulatory bodies are tackling this issue. Still, its occurrence is widespread, so we recommend sticking to reputable known brands from genuine sources.

7) Are you able to get friendly, helpful advice, guidance and technical support when you need it?

With a wide range of LED lighting options available with you trade with us, having someone who genuinely understands their products at the end of a phone means you’ll make the right choices.

8) Is all product information readily available ?

It is advised not to forget about supporting data and documentation that assists with installations, including instructions, specification sheets for lighting designs. Reputable online suppliers will have this information on-hand and make it readily available on their platforms, saving you time and hassle trying to get hold of it later.